Last updated: 22 June 2026
We want you to be satisfied with your DevCleaner Pro purchase. This policy outlines when and how we can process refunds.
Purchases are generally non-refundable. However, we understand that sometimes a purchase doesn't meet your needs, and we want to make it right.
We will consider refunds for:
To request a refund:
We will respond within 5 business days with a decision. Approved refunds are processed within 5–10 business days, depending on your bank or payment provider.
For Yearly Subscriptions: You can cancel anytime through Stripe's Customer Portal (linked in your purchase email). Cancellation stops future renewals but does not refund the current billing period. Partial refunds are not available for yearly subscriptions unless legally required.
For Lifetime Purchases: Lifetime licenses are final sales and are not refunded except under the conditions listed above.
We cannot issue refunds if:
⚠️ Trial Period: The 14-day free Pro trial is non-refundable by definition (it's free). If you purchase a plan after using the trial, the trial does not count toward refund eligibility.
If you're a consumer in the EU, UK, or other jurisdictions with consumer protection laws, you may have additional statutory rights to withdraw from a purchase within a certain period (typically 14 days). We respect these rights, and applicable refunds will be issued in accordance with local law.
Refunds are processed through Stripe, our payment provider. If you dispute a charge directly with your bank or credit card company without contacting us first, Stripe may investigate the chargeback, which can delay resolution. We encourage you to contact us at hello@devcleaner.app first so we can resolve the issue directly.
We reserve the right to modify this Refund Policy at any time. Changes are effective upon posting. If a change affects your rights as a consumer, we will provide notice.
For any questions about refunds or this policy, contact us at hello@devcleaner.app.